FAQs

How long will my runway item take to ship?

Every item is made to order. Time to create each pice depends on the item/s purchased and volume of orders. You are notified via email of order updates and emails may include photos/videos.

How do virtual consultations work?

For virtual consultations you are shipped a measuring tape at no extra charge. Once your tape is received, we will set up our appointment. For measurements you will follow along with me for where to place your measuring tape or you can have someone in person assist during our chat. Everything else is handled the same way as it is with in-person consultations.

If you are located out of state, I will ship you the “mock-up” of your garment as well as safety pins and we will meet again virtually when you receive it to go over the fitting.

I never ordered a custom garment. How does this work?

We start with your consultation in which we go over every detail even the ones that seem minor. You can give me complete creative freedom or come to me with your dream, it is up to you. After your consultation, you may not hear from me, but during that process I am ordering fabrics, ordering swatches, drafting patterns, and draping on my mannequin. Depending on order volume, you may receive photos and/or videos of your garments progression. I will send a message when it is time for your first fitting.I am big on making sure your garment fits YOU, so prepare 45mins-1 hour for your first fitting and be prepared to strip down to undergarments so there is no bulk under your garments that need to fit to your body. After your first fitting, I get back to work creating your garment. We may have additional fittings. When your garment is complete, it is required that you try the garment on for the final time and sign off on the fit. I encourage you to inform me if something is uncomfortable, too tight, or too loose so that I could correct it before handing your garment over. All garments created by me come with care instructions.

How soon should I put in a request for prom/bridal?

Bridal garments require at least a year notice. Anything less than a year will not be accepted

Prom garments require 3-4 month notice. Heavily beaded prom dresses require 6 months notice